A.R. Medicom (Australia) Pty Ltd
How Medicom Holds Personal InformationMedicom holds personal information in both hardcopy and electronic formats. Third parties may be engaged to host electronic data on Medicom’s behalf.Medicom takes security measures to protect personal information including:physical controls (e.g. passes to enter Medicom offices, storage of files in lockable cabinets), technological controls (e.g. restriction of access, firewalls, the use of encryption, pass words and digital certificates)Medicom takes all reasonable steps to:protect against the loss, misuse or alteration of personal information under its control; andensure that the personal information it holds is accurate, complete and up-to-date.
Purposes for which Medicom collects, holds, uses and discloses Personal InformationThe purposes for which Medicom collects, holds, uses and discloses personal information include:to provide goods or services to you, to improve and properly manage products and services provided to you, to maintain contact with you including direct marketing communications, for administrative purposes (e.g. processing payment transactions, rendering invoices, detecting or preventing fraud, identifying breaches of our terms and conditions of trade), the provision of trade credit, maintaining regulatory and corporate records, in relation to the employment of personnel, the engagement of contractors and subcontractors; the appointment of distributors and sub distributors; marketing products and services to you; data analytics in a de-individually identifiable form; other lawful reasons.
Use and disclosure of Personal InformationMedicom does not use your personal information or disclose it to another entity unless:It is reasonably necessary for one of the purposes described above; having regard to the nature of the information or the circumstances of collection we reasonably consider you would expect Medicom to use the information or make the disclosure; it is required by law or court or tribunal; the assets and operations of our business are transferred to another entity as a going concern, it is necessary to obtain third-party services (e.g. data analytics, information processing services), you provide consent.Medicom is not usually required to provide your personal information to an overseas entity however this could include:entities forming part of the Medicom group of companies including in the following countries: Canada, USA, France, Hong Kong, China, Taiwan, Japan, Korea, Malaysia; service providers and platforms accessed from various countries via the Internet; overseas data storage facilities or other IT infrastructure.Medicom takes such steps as are reasonable in the circumstances to ensure that any recipients of your personal information outside of Australia do not breach the Australian Privacy Principles.
Correction of and access to Personal InformationIf you consider that any personal information Medicom has collected is inaccurate, please contact Medicom as set out below and Medicom will take reasonable steps to correct it in accordance with the requirements of the Privacy Act.You have the right to access your personal information unless Medicom is permitted by law to withhold that information. To access your personal information please contact Medicom as set out below. Medicom may charge a reasonable cost for providing you access to your personal information.
Further Information and Complaintsif you require any further information about our management of personal information or have a complaint about our handling of your personal information you should contact Medicom as set out below and Medicom will respond to you within a reasonable time, usually 30 days.If you are not satisfied with the outcome of your complaint you may contact Medicom further to advise of your concerns and if we are unable to reach a satisfactory resolution you can refer your complaint to the office of the Australian Information Commissioner (www.oaic.gov.au).
Medicom Contact DetailsBy Mail:
The Privacy Officer
A.R. Medicom (Australia) Pty Ltd
5 Yulong Close
Moorebank NSW 2170
By Email: firstname.lastname@example.org
The Medicom Group is a global healthcare company dedicated to enhancing, manufacturing, and distributing infection control, single-use, and preventive products for medical, dental, industrial, veterinary, and laboratory markets. We strive to provide distributors, professionals and their patients, the most trusted branded and private-label products at outstanding value. We bring entrepreneurial passion to everything we do in order to create remarkable customer experiences.